Terms of Use

The Koobex Web website presents the website design, modernization, development and maintenance services offered by Koobex.

Information on the website is provided for general purposes and may change without notice.

Service descriptions on the website are intended to provide a general overview of the available plans.

The final scope of a project may vary depending on, among other things:

• the number of pages;
• technical complexity;
• requested features;
• the amount of content;
• photography or video needs;
• integrations;
• custom development needs.

A detailed estimate or proposal may be provided before work begins.

Prices shown as “Starting at” are starting prices.

The final price may vary depending on the actual scope of the project.

Unless otherwise stated, prices are in Canadian dollars and may be subject to applicable taxes.

Initial scope. The scope of a project is the one defined in the proposal or agreement accepted by the client, including the plan, number of pages, features and deliverables.

Revision rounds. A round of revisions is a set of corrections submitted by the client in a single consolidated request. The Essential plan includes one round of revisions. The Growth and Signature plans include unlimited revisions before approval and launch, limited to reasonable adjustments within the initial scope.

Exclusions. The following are not considered revisions:

• new features;
• additional pages or sections;
• major changes in direction after the project direction has been approved;
• any service not included in the plan.

Such requests may be quoted separately at the current rate.

Approval before launch. The website is launched after the client’s written approval, which may be given by email. After this approval, new changes are billed separately or handled through Koobex Care. However, corrections falling under Koobex’s contractual or legal obligations remain covered.

Satisfaction guarantee. Koobex undertakes to correct any discrepancies between the deliverables and the agreed scope. This commitment is not an unconditional refund guarantee and does not limit the client’s rights under applicable law.

Precedence of the agreement. Subject to applicable law, in the event of any inconsistency, the terms of the signed proposal or agreement prevail over the information presented on this website.

When the Koobex Care service is offered, it may include, among other things:

• hosting;
• standard domain;
• SSL;
• backups;
• maintenance;
• updates;
• security;
• support;
• small changes.

Included items, time limits, exclusions and applicable terms are specified in the proposal or agreement entered into with the client.

Additional work may be billed separately at the current rate.

Unless otherwise stated, the content of the website, including:

• text;
• graphic elements;
• logos;
• design;
• interfaces;
• images;
• components;
• code;
• brand elements

belongs to Koobex or is used with the permission of its rights holders.

It may not be reproduced, distributed or used for commercial purposes without permission, except where permitted by law.

As part of a web project, the client remains responsible for holding the necessary rights to the content it provides to Koobex, including:

• text;
• photographs;
• logos;
• trademarks;
• videos;
• documents;
• other media.

The client confirms that it holds the necessary rights or permissions to use this content.

Some projects may include images, videos, fonts, software or other content from third parties.

These elements may be subject to their own licences or terms of use.

Licences included in a project will be specified where relevant.

Koobex makes reasonable efforts to keep the information on this website up to date.

However, Koobex does not guarantee that all information is error-free or continuously up to date.

In the event of a discrepancy between the website and a written proposal or agreement with a client, the written agreement prevails.

The website may include links to third-party websites or services.

Koobex does not necessarily control these services and is not responsible for their content or operation.

Koobex strives to keep its website accessible and functional.

However, access may occasionally be interrupted, for example due to:

• maintenance;
• updates;
• technical incidents;
• events beyond our control.

Koobex does not guarantee continuous, uninterrupted availability of the website.

To the extent permitted by law, Koobex cannot be held liable for indirect damages resulting solely from the use of, or inability to use, this website.

Specific obligations relating to services provided as part of a project are set out in the agreement entered into with the client.

Nothing in these terms limits rights that cannot legally be excluded or limited.

Koobex may change these terms at any time.

The version published on this page is the version currently applicable to the use of the website.

These terms are governed by the laws applicable in Quebec and Canada, as the context requires.

For any questions about these terms or Koobex Web services:

Email : info@koobex.com
Website : koobex.com